Visitor Intelligence
Journeys
Review visitor activity in chronological order
Journeys shows the sequence of tracked pages and events so the team can understand how a visitor moved through the site
What this workspace includes
- Ordered page views
- Tracked events
- Timing and source context
- Visitor or company relationship
Complete workflow
- 1
Choose a journey
Open the relevant visitor activity sequence
- 2
Read in order
Follow pages and events chronologically
- 3
Identify meaningful actions
Note entries, returns, and high-value events
- 4
Use the context
Apply the pattern to analysis or audience criteria
How records and settings behave
- Journeys preserve tracked event order
- The detail reflects the events received by the client pixel
- Identity context appears when available
Working effectively
- Look for patterns across several journeys
- Connect events to page purpose
- Use clear event names in site tracking
Keep the correct context
Confirm the active organization, agency, client, site, or record before making a change. The name shown in the workspace identifies where the result will be saved.
Frequently asked questions
Where should I start with Journeys?
Open the relevant visitor activity sequence
When is my work saved?
Journeys preserve tracked event order
How do I confirm the result?
Return to the related list or detail view and review its current status. Identity context appears when available