Advanced workflows

Store, credits, and purchase history

Review credit balance, usage, packs, and completed purchases.

Store presents the agency credit pool and how supported assisted features consume it, with available purchase options and history.

What this workspace includes

  • Balance and allowance
  • Usage by feature
  • Credit packs and quantity
  • Purchase and transaction history

Complete workflow

  1. 1

    Open Store

    Use agency or client navigation

  2. 2

    Review balance and usage

    Understand the current pool

  3. 3

    Choose a pack if needed

    Confirm quantity and receiving agency

  4. 4

    Complete checkout

    Return to Store and verify history

How records and settings behave

  • Client workspaces display the owning agency’s pooled credits
  • Completed purchases update after payment confirmation
  • Usage breakdown groups supported feature activity

Working effectively

  • Check the receiving agency
  • Review usage before purchasing
  • Use history to reconcile changes

Keep the correct context

Confirm the active organization, agency, client, site, or record before making a change. The name shown in the workspace identifies where the result will be saved.

Frequently asked questions

Where should I start with Store, credits, and purchase history?

Use agency or client navigation

When is my work saved?

Client workspaces display the owning agency’s pooled credits

How do I confirm the result?

Return to the related list or detail view and review its current status. Usage breakdown groups supported feature activity

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