Visitor Intelligence

Identified visitors

Review enriched people associated with qualifying site activity

Identified Visitors presents person-level context when the available signals support enrichment

What this workspace includes

  • Identified person list
  • Available contact and visit context
  • Recent activity
  • Links to journey and audience work

Complete workflow

  1. 1

    Open Identified

    Review the current enriched list

  2. 2

    Choose a person

    Inspect available identity and activity

  3. 3

    Read the journey

    Understand sequence and timing

  4. 4

    Use appropriately

    Continue with audience or sales context when relevant

How records and settings behave

  • Identification depends on qualifying signals
  • The record preserves its associated website activity
  • Available fields vary by record

Working effectively

  • Use current, relevant context
  • Review the journey before outreach
  • Follow applicable communication preferences

Keep the correct context

Confirm the active organization, agency, client, site, or record before making a change. The name shown in the workspace identifies where the result will be saved.

Frequently asked questions

Where should I start with Identified visitors?

Review the current enriched list

When is my work saved?

Identification depends on qualifying signals

How do I confirm the result?

Return to the related list or detail view and review its current status. Available fields vary by record

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