Settings

Webhooks

Send selected CRM events to a configured external destination

Webhooks provides event selection, endpoint configuration, and delivery context for supported CRM notifications

What this workspace includes

  • Endpoint URL
  • Event selection
  • Status and delivery context
  • Configuration scope

Complete workflow

  1. 1

    Define the receiver

    Prepare the external destination

  2. 2

    Create the webhook

    Enter the endpoint and choose events

  3. 3

    Save and enable

    Review the configuration

  4. 4

    Verify delivery

    Inspect visible status with a qualifying event

How records and settings behave

  • Only selected events are sent
  • Delivery targets the configured endpoint
  • Status provides operational context

Working effectively

  • Use a secure HTTPS endpoint
  • Choose only needed events
  • Monitor delivery after receiver changes

Keep the correct context

Confirm the active organization, agency, client, site, or record before making a change. The name shown in the workspace identifies where the result will be saved.

Frequently asked questions

Where should I start with Webhooks?

Prepare the external destination

When is my work saved?

Only selected events are sent

How do I confirm the result?

Return to the related list or detail view and review its current status. Status provides operational context

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