Documents and scheduling

Booking and meeting management

Let customers choose available meeting times and manage resulting bookings

Booking connects configured calendars and availability to a focused customer scheduling experience

What this workspace includes

  • Availability settings
  • Public booking page
  • Host and guest details
  • Booking management link

Complete workflow

  1. 1

    Configure availability

    Set connected calendar and meeting rules

  2. 2

    Share booking

    Use the supported public page

  3. 3

    Review the meeting

    Confirm host, guest, time, and status

  4. 4

    Manage changes

    Use Calendar or the booking management experience

How records and settings behave

  • Bookings create meeting records
  • Availability follows calendar settings
  • Management links support allowed customer changes

Working effectively

  • Set realistic buffers
  • Confirm time-zone presentation
  • Keep host calendars connected

Keep the correct context

Confirm the active organization, agency, client, site, or record before making a change. The name shown in the workspace identifies where the result will be saved.

Frequently asked questions

Where should I start with Booking and meeting management?

Set connected calendar and meeting rules

When is my work saved?

Bookings create meeting records

How do I confirm the result?

Return to the related list or detail view and review its current status. Management links support allowed customer changes

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