Specialized workflows

Sequence enrollment and run history

Enroll records and monitor progress through sequence steps.

Sequence runs show each enrolled record’s progress, current step, status, and resulting outreach activity.

What this workspace includes

  • Enrollment from supported sources
  • Run list and status
  • Current step and timing
  • Record-level follow-up

Complete workflow

  1. 1

    Open a sequence

    Confirm its saved steps

  2. 2

    Enroll records

    Choose the intended people or source

  3. 3

    Monitor Runs

    Review progress and status

  4. 4

    Open exceptions

    Continue from the affected record

How records and settings behave

  • Each enrollment follows the sequence order
  • Run history preserves progress per record
  • Status indicates where an enrollment currently sits

Working effectively

  • Review recipients before enrollment
  • Monitor early runs closely
  • Pause follow-up when the relationship changes

Keep the correct context

Confirm the active organization, agency, client, site, or record before making a change. The name shown in the workspace identifies where the result will be saved.

Frequently asked questions

Where should I start with Sequence enrollment and run history?

Confirm its saved steps

When is my work saved?

Each enrollment follows the sequence order

How do I confirm the result?

Return to the related list or detail view and review its current status. Status indicates where an enrollment currently sits

Was this page helpful?