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Navigation and daily workflow

Move from priorities to records, communication, and pipeline work

The navigation groups daily execution, prospecting, CRM data, communication, revenue tools, reporting, and guidance so every action can start from the correct record context

What this workspace includes

  • Dashboard and predictive summaries
  • Scout, Tasks, Inbox, Calendar, and notifications
  • Prospecting and CRM records
  • Communication, sales tools, reports, and settings

Complete workflow

  1. 1

    Review Dashboard

    Understand today’s sales picture

  2. 2

    Open time-sensitive work

    Use Tasks, Inbox, or Calendar

  3. 3

    Open the linked record

    Confirm the person, business, prospect, or deal

  4. 4

    Complete and record the action

    Update status and next steps

How records and settings behave

  • Navigation visibility follows access
  • Record links preserve task and activity context
  • Notifications surface events that need review

Working effectively

  • Start from My Day for focused execution
  • Search before creating records
  • Return to Pipeline after deal changes

Keep the correct context

Confirm the active organization, agency, client, site, or record before making a change. The name shown in the workspace identifies where the result will be saved.

Frequently asked questions

Where should I start with Navigation and daily workflow?

Understand today’s sales picture

When is my work saved?

Navigation visibility follows access

How do I confirm the result?

Return to the related list or detail view and review its current status. Notifications surface events that need review

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