Reference

AgentixCRM glossary

Understand sales records, stages, activities, and revenue terms

The glossary defines the objects and measurements used across prospecting, CRM records, communication, pipeline, documents, and reporting

What this workspace includes

  • Prospect, contact, business, and group
  • Deal, stage, pipeline, and forecast
  • Task, activity, sequence, and conversation
  • Proposal, contract, booking, and call

Complete workflow

  1. 1

    Find the term

    Use the glossary from the relevant feature

  2. 2

    Read its record scope

    Understand what object it describes

  3. 3

    Return to the workflow

    Interpret the current view

  4. 4

    Apply consistently

    Use the same meaning in team process

How records and settings behave

  • Terms remain consistent across supported views
  • A record can relate to several other objects
  • Stage and timing influence revenue reporting

Working effectively

  • Agree on stage definitions
  • Separate people from organizations
  • Use activity terms consistently

Keep the correct context

Confirm the active organization, agency, client, site, or record before making a change. The name shown in the workspace identifies where the result will be saved.

Frequently asked questions

Where should I start with AgentixCRM glossary?

Use the glossary from the relevant feature

When is my work saved?

Terms remain consistent across supported views

How do I confirm the result?

Return to the related list or detail view and review its current status. Stage and timing influence revenue reporting

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