Account and reference
Agentix troubleshooting
Resolve common access, conversation, app launch, site editing, and publishing questions.
Troubleshooting begins with context: the current organization, conversation, site, page, and visible status. Agentix keeps these areas separate, so confirming context identifies the right recovery path.
What this workspace includes
- Sign-in and organization access
- Conversation and library loading
- Connected product availability
- Site preview, saves, services, and publishing
Complete workflow
- 1
Confirm context
Check the account, organization, site, page, and product.
- 2
Reopen from its list
Return to Chat, Library, Apps, or Site Studio and open the item again.
- 3
Read the visible state
Use the current status or message to identify the incomplete step.
- 4
Retry and verify
Repeat the focused action and inspect its destination.
How records and settings behave
- Access follows organization membership
- Every conversation and site has independent saved state
- Product-specific work is completed inside that product
Working effectively
- Capture the visible message when requesting support
- Test the exact public path after publishing
- Use the product-specific guide for specialized workflows
Keep the correct context
Confirm the active organization, agency, client, site, or record before making a change. The name shown in the workspace identifies where the result will be saved.
Frequently asked questions
Where should I start with Agentix troubleshooting?
Check the account, organization, site, page, and product.
When is my work saved?
Access follows organization membership
How do I confirm the result?
Return to the related list or detail view and review its current status. Product-specific work is completed inside that product