Account and reference

Account settings and usage

Manage personal preferences, organization controls, usage, and billing views.

Account settings collect personal and organization-level controls that sit outside an individual conversation or site.

What this workspace includes

  • Profile and appearance
  • Keyboard shortcuts and personal preferences
  • Organization branding and access
  • Usage and billing statements

Complete workflow

  1. 1

    Open the account menu

    Choose Settings, Access, or the relevant account view.

  2. 2

    Confirm scope

    Identify whether the control is personal or organization-wide.

  3. 3

    Update the setting

    Make the change and save it.

  4. 4

    Confirm the result

    Return to the affected area and verify its behavior.

How records and settings behave

  • Personal settings follow your account
  • Organization settings apply to eligible members
  • Usage and billing reflect the selected organization and period

Working effectively

  • Check scope before changing shared settings
  • Use keyboard shortcuts for frequent navigation
  • Review usage in the same organization where work occurred

Keep the correct context

Confirm the active organization, agency, client, site, or record before making a change. The name shown in the workspace identifies where the result will be saved.

Frequently asked questions

Where should I start with Account settings and usage?

Choose Settings, Access, or the relevant account view.

When is my work saved?

Personal settings follow your account

How do I confirm the result?

Return to the related list or detail view and review its current status. Usage and billing reflect the selected organization and period

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